Candidate Privacy Policy
CANDIDATE PRIVACY NOTICE
1. INTRODUCTION
VOICEMAX, is a brand name of SMARTCALL PY S.A, a company registered under the laws of Paraguay, with company registration number 80114481-7 and having its registered office at Aura Paraguay, Av. Aviadores del chaco 2462, Asuncion 001402 (hereinafter the “Company”) respect your privacy and is committed to protecting your personal data.
The Company is a personal data controller and as such is responsible for deciding how to hold and use personal data about any potential candidates (hereinafter the “Candidates”, “you”, “your”).
This notice is intended to inform you about the purposes for which your personal data will be processed, specifically, for recruitment activities, as well as the duration for which it will be retained.
2. DATA PROTECTION PRINCIPLES
The Company shall comply with the relevant data protection law and principles, which means that your data will be:
• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes that the Company have clearly explained to you and not used in any way that is incompatible with those purposes.
• Relevant to the purposes the Company have informed you about and limited only to those purposes.
• Accurate and kept up to date.
• Maintained only for as long as necessary for the purpose of the recruitment process.
• Kept securely and protected against unauthorised or unlawful processing and against loss or destruction using appropriate technical and organisational measures.
3. CANDIDATES’ PERSONAL DATA
Upon submission of the online recruitment application by the Candidate, the Company will collect, process, and retain the following categories of personal data concerning you:
• The data you have provided to us in your curriculum vitae (CV) and the personal data contained in your covering letter.
• The data you have provided on our application form, including inter alia, your name, title, home/term address, telephone number, personal email address, date of birth, gender, employment history, qualifications, nationality, social media accounts, profession, professional memberships, educational achievements, diplomas, transcripts, languages, computer skills, national service completion (if applicable), identification number and any data you provide us during interviews at our premises.
• Any personal data provided to us about you by your referees [ if applicable].
4. HOW IS YOUR PERSONAL DATA COLLECTED?
The Company collects personal data about candidates from the following sources:
• You, the candidate.
• Your named referees, from whom we collect the following categories of data: full name, periods of previous employment, performance during previous employment.
• From publicly accessible sources, such as Linkedin, etc., where we collect your full name, email, work history, and other data included on your profile.
5. HOW WILL THE COMPANY USE YOUR DATA
The Company will use the personal data collected about you to:
• Communicate with you about the recruitment process.
• Assess your skills, qualifications, and suitability for the role.
• Carry out background and reference checks, where applicable.
• Keep records related to our hiring processes.
• Comply with legal or regulatory requirements.
It is in the Company’s legitimate interests and rights to decide whether to appoint you to a role. The Company also need to process your personal data to decide whether to enter into a contract with you.
Upon receipt of your CV, covering letter, and the results of any assessments you may have undertaken (if applicable), the Company will process this information to evaluate whether you meet the criteria for shortlisting for the position. Following the shortlisting process, the Company will determine whether your application is suitable for progression to the interview stage. If you are invited to an interview, the Company will use the information obtained during the interview to assess your suitability for the role. Should the Company decide to make an offer of employment, it may subsequently request references and/or additional documentation prior to confirming your appointment.
If you fail to provide personal data
If the Candidate fails to provide the requested personal data—particularly information deemed essential for the Company to assess the application, such as proof of qualifications or employment history—the Company may be unable to proceed with the recruitment process.
6. HOW WE USE PARTICULARLY SENSITIVE PERSONAL DATA
We will use your sensitive personal data only in so far as we are permitted by Law to do so :
• We will use data about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during a test or interview.
• We will use data about your nationality or ethnicity, to assess whether a work permit and a visa will be necessary for the role.
7. AUTOMATED DECISION-MAKING
The Company does not utillise any automated decision-making methods in relation to the recruitment process, thus your personal data will not be subject to decisions that will have a significant impact on you based solely on such methods.
8. HOW AND WHEN THE COMPANY MAY SHARE YOUR PERSONAL DATA
The Company may share the Candidate’s personal data with other entities within its corporate group solely for the purpose of assessing the Candidate’s suitability for a specific role. Personal data will not be disclosed to third parties unless there is a legal obligation requiring the Company to do so.
9. DATA SECURITY AND ORGANISATIONAL MEASURES
The Company has in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in any unauthorised way, altered or disclosed.
In addition, access to your personal data is limited only to specified employees on a need-to-know basis. They will only process your personal data on our specific instructions and solely for the recruitment process and they are subject to a duty of confidentiality. Details of these measures may be obtained from our website Privacy Policy.
The Company has established procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where it is legally required to do so.
10. DATA RETENTION
The Company will retain your personal data for a period necessary to fulfill the purposes outlined in this policy, including demonstrating that the recruitment process was conducted in a fair, transparent, and non-discriminatory manner, particularly in the event of a legal claim. The retention period will be in line with applicable legal and regulatory requirements.
Additionally, the Company may retain your personal data during this period for consideration should a similar role become available for which you may be a suitable candidate. Upon the expiration of the relevant period in line with the applicable laws, your personal data will be securely deleted in accordance with the Company’s data retention policy.
11. YOUR RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Under the applicable laws and regulations and subject some conditions, you are entitled to the below rights:
• Right of Access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Right to request Correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data corrected.
• Right of erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
• Right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Right of restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
• Right of transfer of your personal data to another party.
In the event that you want to review, verify or correct your personal data or to request erasure of your personal data or object to the processing of your personal data, please send an email to hr@voice-max.com.
12. ADDRESS DATA PROTECTION QUERIES
If you have any questions about this notice you may contact us here.